Policies

Appointment Policy

The scheduled appointment is reserved specifically for your child. Any change in this appointment affects many patients. If a cancellation is unavoidable, please call the office at least 24 hours in advance so that we may give that time to another patient. We will contact all patients via phone 2 days prior to their appointments to confirm appointment time and
date.

All restorative (fillings, extractions, etc.) procedures are scheduled in the morning. Children, as well as adults, are more prepared and do better in the morning for these types of procedures.

We strive to see all patients on time for their scheduled appointment. There are times when our schedule is delayed in order to accommodate an injured child or an emergency. Please accept our apology in advance should this occur during your appointment.

Please plan to arrive 5-10 minutes prior to your scheduled appointment to allow time to complete any required paperwork.

If you arrive 10-15 minutes late for your appointment, you may be asked to reschedule for the next available appointment time.

Dental Insurance

Most plans only cover a portion of the dental fee, which means you will be responsible for your deductible and the estimated co payment. We ask that any co pays, deductibles, or other charges incurred be paid at the time of service. We gladly accept cash, check, Visa and Mastercard payments. For your convenience, our office will file insurance claims on your behalf. You will be responsible for any claims that remain outstanding after 60 days as well as any applicable finance charges. Payment will be expected on any such claims, and no further attempt will be made by our office to collect from the insurance company in this event and will be sent to a third party for collection. If you have any questions regarding this policy, please ask to speak with someone from our office.

Anchorage Pediatric Dentistry is a preferred provider for most insurances including Denali Kid Care and Medicaid.

We thank you in advance for your understanding and cooperation. We ensure you that following our policies will allow us to serve your child better.

Lake Otis Parkway